"Just as your car runs more smoothly and requires less 
               energy to go faster and farther when the wheels are 
               in perfect alignment, you perform better when 
               your thoughts, feelings, emotions, goals, and 
               values are in balance."    ~ Brian Tracey 





  Healthcare Consulting:                                                                                              

                                   As an experienced healthcare marketing and operations executive, I am able to 
                            comprehensively and quickly identify opportunity and bottlenecks as they may 
                            exist in a medical office or practice.

                            Through a combination of data collection, observation, and interviews, I will
                            present plans and templates to measure and increase efficiency and service.   
                            Areas of expertise include:
                                          ~ recruiting,
                                          ~ benchmarking including cycle times
                                          ~ phone systems
                                          ~ management and physician interviews
                                          ~ succession planning
                                          ~ phone routing and answering efficiency
                                          ~ staffing patterns
                                          ~ patient satisfaction